What is happening with SoFI

Can someone that had SoFI for a while tell me what they been doing and what to avoid, I’ve had the account for a month and had 0 issues but just today I’ve seen 4 locked accounts, is anyone that been with them for a while worried about this ? What do you (seriously) think is the cause of these locks ? And anyone who had a lock how did you get it unlocked at the end, especially what was the problem they didn’t tell you at first ?

Thanks, Concerned citizen