Ps4 can't access most of the menus, progress lost

I'm not able to access seasonal, legends, loadout, or the store. My level has stuck, and I can see some of my emblems when loading into a match, but I've lost all skins and character unlocks.

Anyone ever seen this or know how to fix it? I was linking it to my EA account to get ready to merge to my Steam account and move to PC, then this happened.

I'm not able to access seasonal, legends, loadout, or the store. My level has stuck, and I can see some of my emblems when loading into a match, but I've lost all skins and character unlocks.

Anyone ever seen this or know how to fix it? I was linking it to my EA account to get ready to merge to my Steam account and move to PC, then this happened.