Shadowlands inaccessible until 11.0.7

There is a known issue with accessing the Maw/SL on characters made since Shadowlands ended that have yet to access the xpax. And because until recently there was absolutely no reason to return, a good chunk of newly made dragons, earthen, etc. looking to mog farm are finding it totally inaccessible. I opened my own ticket a day or two ago and worked through the AI to a real response that mirrors a blue post from about the same time. But what it boils down to is Shadowlands isn't accessible to new characters (generalizing) until they fix it with a patch in 11.0.7.

I know SL is a meme. But regardless, never has an entire patch of content been walled off for technical reasons for this long, to my knowledge. This feels like it should be getting way more attention than it is. This is a subscription service, so this type of failure should be unacceptable. I think it's going by quieter just because it's SL. Imagine if WOTLK got walled somehow.

Just thought I'd try and bring this back to attention and conversation.