What should I do?

What should I do?

I’ve just received this message from vinted and have absolutely no idea what item it’s even referring to. I currently have no “in progress” orders so everything that I’ve sold is completed. I’ve also looked through every item that I’ve sold over the past 6 months or so and none of the names of the buyers match the name that’s listed in this message. I also can’t find a profile under the name when I search on vinted! I’m completely baffled! Has anyone else had this and if so, what did you do?