My account
Just like a person posted two days ago, I cannot get into my account because of the 2FA app problem that he had. Just like him also I cannot get a response when I try to email Uphold to have a ticket so that somebody may start communicating with me. I have been trying at least seven times in the course of a week of sending emails and they make it so difficult when you try to get a hold of Support you having a click on all these different things and a lot that don’t even apply to you just they want you to do their thing so you get to an individual for one specific little thing instead of hiring people to help us when we have an issue to where we can just email and get a response and get help. I feel like Uphold has stolen my account because I can’t access it and I can’t get no one to help me from customer support because the same problem. The man posted two days ago so this is an ongoing problem. Many people are having at least two of us and it’s on Uphold end And they don’t respond or make it easy so you can communicate. I get email sent to me from Uphold unboxed when they’re trying to give me different programs and different things they want me to get involved in, but I can’t get an email to get help to access my account I’ve had for almost 7 years. When I finally get this taken care of even if I have to go to New York to do it to their offices, one of their offices I will have my stuff taken out of Uphold and put on Coinbase. Although I’ve supported all this time because they stuck with one of the crypto I have XRP, I’ve never been able to get in touch with anybody with problems and I’ve had two or three. I’ve had a couple problems on Coinbase and I can speak with somebody. Uphold wants to keep it very very low on their expenses because they don’t want to hire people to be able to communicate with you. You have to speak with a bot and artificial human being that in most cases won’t even respond or know what the hell you’re talking about. I shouldn’t be doing anything in our accounts to where we can’t get to our accounts the normal way we always do just like that two days ago he posted mines same problem and ain’t a problem created or created. It’s a problem that created.