Telus has gotten unbelievably bad, I am switching to Rogers.
I am already overpaying on my plan (rogers is over $50 cheaper), and apparently Rogers has better service is better. Just 1-2 years ago I was extremely happy with Telus and paying the premium, but after several instances of being unable to use its 5g to show reciepts, tickets, look at documents, etc, this plan is costing me way more than any premium Rogers can charge. Anyone who's had similar experiences should take advantage of boxing day and shop around.