It’s too bad you’re opened on Christmas 😔
Lady: it's too bad you're opened on Christmas
Me: oh! We're actually closed tomorrow!
Lady: WHAT? What do you mean you're closed tomorrow
Me: we won't be opened tomorrow for Christmas, our regular work hours resume Thursday
Lady: regular hours wth does that mean?
Me: we close early tonight at 7pm for Christmas Eve, those aren't our typical hours so we'll go back to closing at 10pm on Thursday
Lady: what do you mean you're also closing early! You should be opened tomorrow and tonight. This is ridiculous. Where else am I supposed to go if I need something?
Me: I'm sorry for any inconvenience but I'm sure Walgreens and Walmart will be opened tomorrow.
Lady: you expect me to go to Walmart?! No this is ridiculous
At this point she has already paid and received her receipt, she saw my manager near the customer service desk and decided to complain to him about it 😀
I'm losing it y'all, like you're in the store? Can you not get everything you need now? And this was well before closing too so if she had gone home and forgot something she could have come back. It's not like an apocalypse is happening because Publix is closed for one day