SMDC REFUND

After months of waiting, I finally received a reply regarding the cancellation of my SMDC FAME unit. But they refuse to refund any amount even tho I already paid for more than 2 years.

May dumaan na ba sa ganitong scenario from SMDC and what actions ang pwede kong gawin para maka kuha ng refund?

yung CTS ba ay pwedeng mag cancel ng power ng MACEDA law?