Issue opening shared files

When the user opens a link to the shared document (mostly a spreadsheet), this is what happens. Is this a Chrome or M365 issue?

Also, when the user clicks on the same link a few times, maybe on the fifth or sixth time it finally opens the file without an error.

Is anyone having the same issue and now wondering how to fix it?

https://preview.redd.it/nstnthne5e8b1.png?width=1922&format=png&auto=webp&s=0e486ff87a8deea68071bd115677825dd7b6fb65