What is going on with HCA Kingwood Hospital??

My girlfriend was admitted for a few days and she's told me so far that they first ran out of soap the first night, and now they had to take her off of IV fluids because they are short.

The overnight ER doctor refused to answer his pages the entire first night from the ER nurses pertaining to the meds they were supposed to give my gf that first night so she ended up without until the next day when a different doctor came in and put her back on the original plan, and so far 3 days in they are still yet to give her heart medication that she is prescribed to take. She's spoke to 2 doctors, nurses, and now the head nurse and every single one say they will do it, but 3 days........