CPO Customer Service
Recently procured a 4-PW set of JPX 923 HMPs and was lucky to find the matching gap wedge with my exact shaft from Callaway Preowned. What was delivered was a cobra wedge labeled as the Mizuno wedge. When I asked if customer service could check if the right club was in their inventory I was told “how would I do that I work from home”. Working at a distribution facility myself there are absolutely things they could do to try to track down the inventory discrepancy. Anyone else have this issue with CPO? I had such good experiences in the past and am pretty disappointed!
Recently procured a 4-PW set of JPX 923 HMPs and was lucky to find the matching gap wedge with my exact shaft from Callaway Preowned. What was delivered was a cobra wedge labeled as the Mizuno wedge. When I asked if customer service could check if the right club was in their inventory I was told “how would I do that I work from home”. Working at a distribution facility myself there are absolutely things they could do to try to track down the inventory discrepancy. Anyone else have this issue with CPO? I had such good experiences in the past and am pretty disappointed!