Coldcard Mk4 Arrived Damaged
Hello,
I am not using my main account for this post. I just received my coldcard Mk4 but there is some damage on the lower sides of the device that seems like it was tampered with.
The bottom sides of the coldcard (especially the let side) looks damanged. Even if someone did not tamper with it, it certainly is damaged.
I have attached one picture that shows the main damage (but I have others as well).
I have followed the normal and paranoid guide and checked the barcodes in the packaging (inside and outside) and the device settings and they matched.
I won't be using the device, but I am not sure what happens in cases where the product comes damaged. Do these situations get refunded or re-shipped for free?
Thank you all.
