After one week, DC’s bike lanes remain blocked and unusable 🥶

DDOT’s website says that protected bike lanes should be cleared six to 24 hours after motor vehicle travel lanes. One week after last Monday’s snowfall, however, much of DC’s limited network of protected cycle lanes remains blocked by snow and ice. It’s all frozen into a mess that’s impossible to navigate even with thick studded tires.

DDOT’s website directs residents to submit a 311 request to report blocked bike lanes, but there’s no corresponding request category in the 311 app or online to notify them of the blocked lanes. I’ve also emailed my Councilmember repeatedly but haven’t heard anything back.

Is it normal for DDOT to do such an awful job of clearing bike lanes? Has anyone had any luck getting a response from them, 311 or their Councilmember? It’s no wonder barely anyone cycles in the winter when the lanes look like this.