Radeon RX 9070 XT - MemEx cancelling orders.
Just got this email from memory express and they are canceling orders. So unless you were extremely lucky you will likely be getting a refund. The most troubling part however is that these cards are still for sale at $300 more.
https://www.memoryexpress.com/Products/MX00132845
Dear Memory Express Customer,
We are reaching out regarding your recent order for the Radeon RX 9070 XT (Model RX-97TSWF3BA). Due to unexpected product shortages, we will receive only 130 units of this model in the coming weeks, which is significantly lower than anticipated.
How Orders Will Be Fulfilled
Orders will be fulfilled on a first-come, first-served basis, determined by the original transaction timestamp. The first 130 orders placed will be processed and shipped as inventory becomes available. Unfortunately, any orders beyond this quantity will be cancelled, and a full refund will be issued.
Refund Processing Details
- Refunds are processed within 7 business days from the cancellation date.
- Depending on your bank or payment provider, it may take an additional 5-7 business days for the funds to appear in your account.
- If you experience delays beyond this timeframe, we recommend contacting your financial institution for assistance.
Frequently Asked Questions
🔹 How do I know if my order will be fulfilled?
If your order is within the first 130 transactions, it will be processed and shipped as soon as stock arrives. If your order exceeds this limit, it will be cancelled automatically, and you will receive a full refund.
🔹 Why was my order cancelled?
Due to limited inventory and high demand, we are only able to fulfil 130 orders. All orders beyond this quantity are being cancelled to ensure fairness and transparency.
🔹 When will I receive my refund if my order is cancelled?
Refunds are processed within 7 business days from the cancellation date. However, your bank or payment provider may require an additional 5-7 business days to complete the transaction.
🔹 Why do I see multiple pending charges on my account?
Some banks display temporary authorizations, but these will automatically be removed. You will not be charged twice. If the authorization remains for an extended period, we recommend reaching out to your bank for clarification.
🔹 Can I switch to a different model instead?
If you are interested in a different graphics card, please reply to this email and let us know which model(s) you are looking for. This will help us keep you informed about availability and provide you with options as stock becomes available. We sincerely appreciate your patience and understanding during this highly anticipated launch. If you have any further questions, please don’t hesitate to reach out—we’re here to help.
Thank you for choosing Memory Express—we look forward to serving you in the future. Best regards,
Memory Express Web Sales Team