Referred a Facebook group here to read the roadmap and guidelines.

There is a quite an active Washington unemployment Facebook group that constantly has posts about things that have clearly been answered in your roadmap and guidelines. I made it very clear to them that they need to read the roadmap and guides VERY VERY THOROUGHLY before making a post for help here. I emphasized not making an emotional response but to just calm down and try to follow the instructions that they are given, it will work out better for everyone. I decided to do this because you helped me more than you can imagine when I had my issue and I was able to help my wife with her issues as well because of what I learned here. So I just want other people to get help too.

Cheers. /r/SoThenIThought_ has been a tremendous help to people. I stressed that they need to LISTEN to what you tell them to do BEFORE acting. You're doing great work.