School took out federal student loans without my consent

When to check my credit and saw that my school took out two federal student loans I was awarded back in October without my consent.

I’ve never had this issue before, and usually when I want to take out a loan I just email the financial aid department with the amount I’d like to use. I’m meeting tomorrow with one of the directors to ask about the issue. What do I do if they don’t want to help me? Or make up an excuse such as, “well you didn’t opt out of them.”