Tesla to Rivian Experience
I have seen a lot of posts on here of people going from a Tesla to a Rivian and I am happy to be one of those people. There is a ton of information to digest and I wanted to provide a resource to anyone just taking delivery of their vehicle (used or new) with some of my experiences.
I bought an R1S used and it was severely out of date on updates (March of 2024 was the last one installed and I purchased it in January 2025). This was a pain in the ass. It appears that by default, you can't receive more than one update in a day. I had to message or call the support line to have them request the next update be pushed to my vehicle. Some times this was quick and easy, other times it took 8+ hours. The old updates on the car are not Rivian's issue but if I am this far back on updates, I should be able to fetch them manually.
Based on what I saw online and as a quoted time frame for ownership transfer, I was worried I wouldn't have access to my vehicle via the app or anything for a week or so. This transfer was completed in about 4 business hours. A+ for being so speedy.
There were several warranty things that had already been well documented online as "regular issues" so these weren't surprises when I purchased it. This includes: Center console armrest has the vinyl ripping and foam is crumbing when you put your arm on it. My assumption is the vinyl was sewn too tight and it is causing size issues when trying to stretch it. Hood flutter from misalignment. Liftgate contacting roof and rear passenger quarter panel. Liftgate weatherstripping has fallen off.
People are not kidding when they say its 3+ months for any appointment regarding the Rivian.
The vehicle is amazing and I am so happy to have one.