Consolidation timeline update from Mohela

I consolidated in July. My payment counts went from 85 & 96 to 0...which I expected. I had no clear idea of when they would finally update, but I knew that it would take a while, so I just sat back and waited.

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Last month I finally send a message to Mohela via their website to ask when the counts would be updated and this was their response:

Thank you for contacting MOHELA,

We apologize for any inconvenience.

When you consolidate your student loans, your payment counts for the Public Service Loan Forgiveness (PSLF) program will temporarily reset to the date you consolidated. Payments made after the PSLF program began on 10/01/2007 and prior to consolidation will be reviewed under the PSLF limited waiver, as long as you have qualifying employment to certify past periods of repayment.

Your qualifying payment total may not currently show how the limited PSLF waiver will fully affect your account. MOHELA is actively working with ED to implement the waiver and, over the next two months, borrowers should begin to see updates to their qualifying payment counts. Therefore, your payment counts and payment tracker will not show all accurate information until all updates are complete. We appreciate your patience during this time.

If you have any additional questions, please contact us toll free at 888.866.4352. Our hours are Monday 7 a.m. to 8 p.m., Tuesday and Wednesday 7 a.m. to 7 p.m., Thursday and Friday 7 a.m. to 5 p.m. CT.

So there you have it, sometime in the next two months we should start seeing our counts being updated.