Using Odoo was an awful experience. I deeply regret it.

[RANT POST]
(English is not my native language, sorry for mistakes you will find)

Working with Odoo was a huge mistake. I definitely regret it.

I was convinced by entrepreneurs who were doing commercial advertising for Odoo and by the Odoo sales team who claimed that this tool could be used by self-employed entrepreneurs.

It was a huge lie. In the beginning, everything went well: making the website was fairly easy, we tried to set up all the options as best we could.

But after that, it's total crap.

Every modification becomes a nightmare. And the steps to be taken in this case are not at all of the caliber of people who are not in the IT world.

Every time I find an option, every time I want to understand the tool, every time I try to put plugins or a new app in odoo, it's a nightmare. It's all very time-consuming and exhausting.

I found myself opening fifteen or so tickets for all sorts of different problems.

The icing on the cake was during the upgrade. My whole website started to bug, and I had no clue. It took customers telling me what they couldn't do anything on my site for me to notice all the bugs.

All I did was keep in touch with customer service by phone and e-mail. I haven't made a single sale all month because I've just been chaining bugs together on my site. It's so frustrating that I want to scream.

To tell you the truth, I yelled at them on the phone (I'm sorry to the person who got me on the phone, that's really not the way to behave) I was at a level of frustration I've never felt when using an online tool.

Yes, even if I'm not from IT, I'm still in the digital world and I have enough software knowledge to be able to manage on my own. In fact, I was one of the most skilled software users in my former teams. So for me, the fact that I couldn't use an online tool properly was really astonishing. No ergonomics in these tools. A HELL.

It's not for beginners, as they like to say.

To all self-entrepreneurs or digital beginners, run away. Run away while you can, I'm telling you, don't try Odoo. You'll waste a monumental amount of time and in the end you'll be forced to turn to another tool.

Right now, I'm migrating my entire business to Shopify, so I can manage it easily and develop my business with complete peace of mind. We'll see when my business is more developed if I'm willing to go back to an ERP, but in the meantime, You won't see me there.