Beta eSIM - stuck in “SoS only” again
Unfortunately, my beta eSIM has been stuck in “SOS only“ again since Monday evening, right after a flight from California.
I haven’t managed to revive the line after the usual resetting, turning off/on the line, etc.
The issue is recurring and happens after almost every flight (and some interstate road trips).
Haven’t had any luck with beta care email or u/mo-brad (via DM) yet. I know Justen is quite busy. Is there another channel to help troubleshooting the issue?
I’m looking to port my primary number to Mobi eventually and would really love to solve this ongoing issue.
Thanks!
Edit:
I'm 95% conofident if I spend an entire afternoon just turning the line off and on would eventually revive the line, as it has in the past. But I'm bit relectant:
If this issue is happening to me repeatedly after interstate travel, it could happen to other customers as well.
The issue is difficult to replicate. Don't want to waste this opportunity to (hopefully) find the root cause.
Spending hours restarting is kinda boring.