Beware of MacPaw’s "Lifetime" Scam with CleanMyMac!
I can't stay silent any longer about MacPaw and their outrageous business practices. After much hesitation due to the steep price, I finally purchased CleanMyMac X with the 'Lifetime' plan, JUST 3 MONTHS AGO, expecting to receive updates and support without worrying about monthly fees. I thought this investment would ensure long-term value.
But just 3 months later, I discovered that they quietly released a new version of the app, now called CleanMyMac instead of CleanMyMac X. This sneaky move effectively cuts off all of us who bought CleanMyMac X from receiving future updates. When I reached out to their customer support, they had the audacity to blame it on Apple's new policies, saying they need more money to adapt to these changes. How is that my problem?
They even mentioned that somewhere buried deep in their "Terms of Agreement" it states this could happen. That's diabolical! I paid a hefty price for a 'Lifetime' license of an ANTIVIRUS SOFTWARE, expecting it to be updated for a significant period, not just a few months! Now they're discontinuing it and expecting us to pay more?
Why should I care about their need for additional funds? I didn't set the price for the 'Lifetime' plan—they did! It's unacceptable for them to dodge responsibility after selling a product under these terms.
Let’s expose MacPaw’s greed! I’m switching to better alternatives, but I’m speaking up so others don’t fall for their ‘Lifetime’ scam. Paying a premium only to be abandoned months later is outrageous. Don’t let them get away with this!