Ordered oz. of Carbon Fiber (Supreme)

Like the title says, I placed an order on 11/26, shipped 11/29, said it would arrive on the 4th of December. After some finicky shit with the USPS Distribution Centers, it finally arrived on the 7th. Here's what I received: Pics 1-3: My photos, 4: LIT Farms Carbon Fiber (Essential), 5: LIT Farms Carbon Fiber (Supreme).

Obviously, I did not receive what I paid for, seems like a mislabeled or misspacked kinda situation. So of course, I promptly sent emails to both support emails I could find. And after waiting through the weekend, I finally received a response:

"I am sorry you had this experience. I have enclosed a $10 coupon."

This was only from one of their emails, maybe the other one will have a better response.

Also, this was my first and seemingly last order from them.

I'm truly at a loss for words.