Porch pirate stole my IKEA package minutes after delivery – IKEA won’t replace it. Any advice?
I recently had a $400 order from IKEA stolen off my porch within minutes of delivery. When I contacted IKEA, they refused to replace the items or issue a refund, even though I have evidence of the theft (e.g., security camera footage).
Has anyone else dealt with this? Were you able to resolve it with IKEA?
Alternatively, could I dispute this through my credit card company? Would love to hear if anyone has had a similar experience and found a way to recover the cost.
Thanks in advance!
[EDIT] / [UPDATE]:
Credit Card offers theft protection and reimburse full amount. Obviously they don't make it easy and require much documentation, including police report, but happy to have this as a feature.