Still no help

Alot of us got hit by Hurricane Helene in GA, FL,SC, and NC. Has anyone actually gotten help real help from fema? Not just that 750 that everyone got I'm talking real help! Alot of us lost everything and as many have stated homeowners insurance wasn't worth a flip flop so to say. I applied 10/1 and still no decision. Had an inspection 11/8 still no decision. Nobody on the fema phones can tell me what's the hold up not even the special agents I get put on hold for. This is just ridiculous.