Flipkart not replacing sale bought faulty lenovo laptop

Hey guys,

I know this sub is not right for this. But as many on this sub buy stuffs during sale.

Wanted to share my recent experience.

Recently bought lenovo laptop during sale, yest got the laptop & it's battery is faulty (not charging).
When I tried to do replacement of the order, the date provided is 14th October.
Tried contacting there customer care, who highlighted our policy for electronics has changed.
Now we don't replace items, instead the companies themselves do.

So a lenovo technician will visit & check the item & if any issue found, will take it back.

One it reached the company then you will recieve a replacement.

Guys if you have bought electronics during sale, just do a thorough check.