I'm deeling with idiots, what I tell them?

I'm currently working with a bunch of idiots, sorry for my wording but I have invested close to usd10k in my DIY washing machine + freeze-dryer and can process approx 10kg of dry trim per day (10-12hours) I'm making 5 star bubblehash and they ask me why the color is not brown but rather white, why its not like Moroccan hash and what not... Some people say its kief because I did not press it at first to maintain the trichs and no matter what I tell them they are not quite sure I am giving them hash... my product is testing in at 43% THC when I use 45-160 micron and if you asking me that aint bad. I did not test the 73 micron as they want only one quality... Let's just say I will make them dry sift from now on and when I press it it looks like some black afghan from back in the days. They get what they want and I have have to work for max 2 hours with the same quantity. Win win or what do you guys think? How do I tell them?

I'm currently working with a bunch of idiots, sorry for my wording but I have invested close to usd10k in my DIY washing machine + freeze-dryer and can process approx 10kg of dry trim per day (10-12hours) I'm making 5 star bubblehash and they ask me why the color is not brown but rather white, why its not like Moroccan hash and what not... Some people say its kief because I did not press it at first to maintain the trichs and no matter what I tell them they are not quite sure I am giving them hash... my product is testing in at 43% THC when I use 45-160 micron and if you asking me that aint bad. I did not test the 73 micron as they want only one quality... Let's just say I will make them dry sift from now on and when I press it it looks like some black afghan from back in the days. They get what they want and I have have to work for max 2 hours with the same quantity. Win win or what do you guys think? How do I tell them?