Why don't researchers use project management platforms?

Hi all, I am PhD student and I have been struggling quite a lot with stress and anxiety. The thing is, it wasn't even the research but managing the project with other people that drove me crazy.

A while ago one of my supervisors moved universities, and we just... lost contact. No heads-up, no "Here's my new email," nothing. Their old email stopped working, and we had no clue how to reach them. For six months, I was stuck waiting for a reply so that we could finish our paper and put it up on the arXiv. After that ordeal I ended up taking a break from my PhD and did an internship overseas.

But then I came back to my PhD and started a project with another postdoc. IT HAPPENED AGAIN. But this time it was more that they just took multiple weeks to get back to me and I would have to send a follow up email every time.

Is this common in academia? I have worked in industry on large complex projects but it was never this hard.

Anyway I took another break from my PhD and I was so pissed for a while that I actually started building a project management platform for researchers with a couple of friends. I hope this brings some structure in the research process.

I don't want this to be a pitch for my app, so I am not going to even name it or anything. I am purely interested in what you guys think would be good to include in it. I've been building the platform for 6 months and I am doing it on the side with my PhD. Do you guys think that this would help bring a bit more structure in academia?

Again not trying to promote anything. I really just want to help solve this and want to hear what you all think.